Course curriculum

    1. 1.1 Welcome!

    2. 1.2 How to Use This Course

    3. 1.3 Learning Objectives

    1. 2.1 Know the Difference

    2. 2.2 Reporting & Communication

    3. 2.3 Objects, App, Layouts & Fields

    4. 2.4 Test Your Knowledge: Chapter 2

    1. 3.1 Salesforce Uses at B Lab

    2. 3.2 Best Practices

    3. 3.3 Pause & Reflect: Salesforce and You

    1. 4.1 General Architecture

    2. 4.2 Contact Management

    3. 4.3 Impact App Interaction

    4. 4.4 Test Your Knowledge: Chapter 4

    1. 5.1 Additional Resources

About this course

  • Free
  • 15 lessons
  • 0.5 hours of video content